Snooty & Snotty Race Directors

Dave McGillivray, DMSE, Inc.

Maitre D’: You’re Abe Froman?
Ferris: That’s right, I’m Abe Froman.
Maitre D’: The Sausage King of Chicago?
Ferris: [caught off-guard] … Uh yeah, that’s me.
Maitre D’: Look, I’m very busy. Why don’t you take the kids and go back to the clubhouse?
Ferris: Are you suggesting that I’m not who I say I am?
Maitre D’: I’m suggesting that you leave before I have to get snooty.
Ferris: Snooty?
Maitre D’: Snotty.
Ferris: Snotty?

As you might imagine, I deal with a lot of race directors for the Race with Purpose athletes who are all absolutely wonderful but admittedly can sometimes be a little like herding cats. Every now and then one or two of them forgets to do a necessary task related to an upcoming race and our team of RwP professionals has to reach out to the race directors to ask for special dispensation to address the seemingly simple oversight.

As a group, race directors have a completely thankless job - criticized for the simplest things that go less than perfectly and then chastised for the use of the $20 entry fee. They are, for the most part, dedicated to improving people’s lives through sport, are terrific, and go out of their way to accommodate every participant’s request. They are especially accommodating to us at Race with Purpose because our cause of addressing the causes of youth obesity and our goal of getting kids healthy and active is aligned with their personal values. As a local race director, myself, I can sympathise with the hundreds of requests race directors get that make us scratch our heads and wonder if people actually read the waivers and instructions that we spend hours upon hours anguishing over to make sure they cover every conceivable possibility.

That said, every now and then, we encounter a real jerk with a borderline god-complex that feels that the universe begins and ends in their corrals. The e-mail below is from one of our RwP athletes who moved to Colorado. I can’t argue with the facts of this Race Director’s response, in fact he probably covered more bases than most, but the tone is absolutely uncalled for and reflects so poorly on our sport and simply turns people off. In short, it is just unnecessary.

As for Jenny, you couldn’t ask for a nicer or sweeter lady and a great athlete to boot. She entered Pikes Peak and honestly believed she had sufficient qualifications to get into the preferred corral. Could she have crossed the t’s and dotted the i’s a bit better? Absolutely. That said, when she sent an e-mail to the race director-at-large, Matt Carpenter, this was his reply:

- - - - - - - - - - -
From: “Matt Carpenter” <matt@skyrunner.com>
Date: June 12, 2007 6:05:00 AM MDT
To: “Jenny Arden”
Subject: Re: Confirm wave 1 entry?

Jenny,

You appear to not be willing to take the time to go to the website and read
what you signed up for. Every question you have asked is on the website and
was there since January. It clearly says that you will not be moved to wave
2 if your qualifications do not check out and yet you asked if you can be
moved to wave 2. It clearly says there are no refunds and yet you are asking
for a refund. Did you think that stuff was posted just as a joke? I am sorry
but this is a little frustrating because again I wrote you back in March.
Even if for some reason you did not get that, this process has been played
out on the website. Your name was there and flagged as needing to correct
your qualifications for over a month all the way until April 15th when you
were pulled.

At any rate, no one who did this gets/got a refund. I completely fail to see
why anyone would provide a link to their results as required to register and
not take the time to look at those results as a backup in case you somehow
remembered wrong. You can’t just draw a time out of thin air for entry into
this race. Please review what you signed up for. Below is a cut and paste
from the website. The EXACT same thing was on the entry form you filled out
on Active.com just above where you were required to fill in your
qualification race, time, year and link.

Ascent - Wave 1 - 915 must be qualified!
Qualifications:
To be placed in the 1st wave of the Pikes Peak AscentĀ® you must:
- Have run the Pikes Peak AscentĀ® in under 4 hours 15 minutes or
- Have run the ascent portion of the Pikes Peak MarathonĀ® in under 4 hours
15 minutes or
- Have run a marathon in under 3 hours 45 minutes or
- Have run the Mt Evans Ascent in under 3 hours 00 minutes or
- Have run a half-marathon in under 1 hour 40 minutes.

Qualification notes:
- The times above are for races run in the last 5 years (2002-2006).
- For races run from 1997-2001 you must subtract 10 minutes from the times
above.
- Races prior to 1997 will not be accepted.
- Races that do not have online results will not be accepted.
- You will need to provide your qualifying race name, year, your time, and a
link to your results.
- Personalized Ascent and Marathon results links can be generated here.
- You may also link to the Ascent and Marathon results on the results page
of this site.
- Mt Evans results can be found here.
- You are responsible for finding the results websites for other races.
- If your qualifications can not be confirmed you will be removed from the
race and you will forfeit your entry fee! You will NOT be moved to the 2nd
wave!

and from the FAQ:

Qualifications
The Ascent Wave 1 and the Marathon have qualification criteria which is
outlined below. Please use the information so that you are prepared once
registration begins.

Advice: If you are signing up for the Ascent Wave 1 or the Marathon, have
your qualification criteria (race name, year, time, and a link to your
results) ready to go before registration begins!

Qualifications FAQ:
Q: What happens if my qualifications do not check out?
A: You will be pulled from the race and you will not receive a refund!

Matt
- - - - - - - - - -
Racing is a place that we go to remove ourselves from the trials and tribulations of our daily existence. For an hour or more, we get to feel like we are emulating the best of what life has to offer, comaraderie, competition, support and personal achievement. We look forward to this for months or even years and for some people and some races, it begins to define who we are. It reminds me of when I first moved to New York, I walked into a grocery store. At the check out, the lady never looked up, never reponded to my “hello” greeting, simply ringing up the items and then mumbling the amount due. I walked behind the counter and started looking around her work area. At this point she did look up and when she asked me what I was doing, I replied “I’m trying to find the gun behind your back that forced you to take this job.” As race directors, we know that the affirmation we get is self imposed believing that we are helping to make people feel just a little bit better through a fun experience. We’d all love it if we had only responsible and thoughtful applicants and participants, but we don’t. Repeating ourselves and pointing people to instructions and information previously provided just comes with the territory. These athletes grow through our efforts and look up to us as leaders of our sport. This isn’t a place for intolerance. Not here.



Comments

Rambonie said on June 14th, 2007 at 10:23 am

wow he came off as a little harsh there didnt he! I googled him, and boy he sure does seem liek a nice enough fellow, encouraging kids to run, reading to kids, etc. maybe we could chalk this up to altitude sickness, oxygen deprivation, all that.

wil said on June 22nd, 2007 at 3:22 pm

Yikes! That’s a bit much for sure. I can see where the whole direct approach might be argued, but a lot of that was just plain condescending and unprofessional. Didn’t have to be that way, sad..

jonathan liljeblad said on June 30th, 2007 at 9:13 am

ouch…must have caught this guy on a bad day. you figure rather than writing an email like that (long, sarcastic, condescending, patronizing, mean), he’d have just taken a few minutes to cool off…and then write a more formal–and much shorter–e-mail stating his position. it’s one thing to say no, but it’s another thing to say no and then give a kick in the butt with it.



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